Windows & Doors

Restoration, inspection, construction and renovation under one plugged-in system.

Where does windows & doors fit your project?

Pick the closest match. Each one shows how we handle that kind of job, then you can go deeper or book a visit.

For homeowners: Windows & Doors

Planned for the home you live in, with the work done in order and the site kept clean.

  • Scope agreed in writing before any work starts
  • One lead on site from start to handover
  • Clear records at handover

For custom homes: Windows & Doors

Included in the full new-build plan, with the trades coordinated under one lead.

  • Scope agreed in writing before any work starts
  • One lead on site from start to handover
  • Clear records at handover

For commercial spaces: Windows & Doors

Scheduled around occupancy, built to the commercial code and the building use.

  • Scope agreed in writing before any work starts
  • One lead on site from start to handover
  • Clear records at handover

For high-rise buildings: Windows & Doors

Planned for vertical access, fire separation, sound and the building schedule.

  • Scope agreed in writing before any work starts
  • One lead on site from start to handover
  • Clear records at handover

For renovations: Windows & Doors

Scoped with the rest of the renovation so the trades work in the right order.

  • Scope agreed in writing before any work starts
  • One lead on site from start to handover
  • Clear records at handover

Windows & Doors

New windows and doors installed with proper flashing and sealing, so they keep the heat in and the water out.

How this guide works

Windows and doors leak where they are installed, not where they are made. The install and the flashing matter more than the brand. Work through the decisions in order.

Decision 1: Where windows and doors are used

Windows and doors go into houses, additions and commercial buildings. The use decides the performance and the security needed.

UseTypical needWhat matters most
ResidentialEnergy performance, looks, securityGlazing, frame, install
AdditionsMatched to the existing houseTie-ins, flashing
CommercialDurability, security, access, fire ratingFrames, hardware, code

Our pick: Choose the performance for the use. Commercial openings often need fire and security ratings.

Decision 2: Replace or repair

A window can often be repaired when the frame is sound. Replacement is right when the frame, seal or glass has failed.

ProblemUsually
Fogged glass onlyReplace the sealed unit
Rotten frame or sillReplace the unit and the sill
Drafts from a sound unitRe-seal and check flashing

Our pick: Check the frame and the sill before you replace the glass. A leak in the sill will return.

Decision 3: Frame and glazing

The frame and glazing set the energy performance, the look and the maintenance. Choose them for the climate and the house.

FrameLifeMaintenance
VinylLong lifeLow
AluminiumLong life, slim profileLow
Wood or clad woodGood with careMedium

Our pick: Vinyl or clad wood for most houses. Aluminium for slim commercial frames.

Decision 4: Flashing and install

Water gets in through the flashing and the sealant around the frame. The install is where most window leaks come from.

DetailCheck
Sill and pan flashingLapped, sloped out
Head flashingLapped over the house wrap
Sealant and insulationFoam and sealant, not just caulk

Our pick: Flash every window and door. The install is worth more than the brand.

Decision 5: Doors and security

Doors are checked for the frame, the hardware and the threshold. Security and weather seal depend on all three.

ItemCheck
Frame and jambSquare, sound, fixed to the rough opening
ThresholdSealed and sloped
Hardware and lockMatched to the security needed

Our pick: Check the threshold. Most door drafts come from there.

Decision 6: Warning signs and timing

Failing windows and doors show signs at the glass, the seal and the sill. Some of these also mean water is getting in.

SignAct by
Condensation between the panesReplacing the sealed unit
Draft or whistling at the frameRe-sealing and checking the flashing
Stain or soft wood below the sillOpening the wall to check for water

Our pick: Check the sill when there is a stain. A leak in the sill returns after any glass replacement.

Decision 7: Permits and inspection

Like-for-like replacement usually needs no permit. Changing the size of an opening or the header can.

ScopeCheck
Same size, same openingUsually no permit
Larger opening or new headerEngineering and permit likely
Commercial or fire-rated openingCheck the rating and the code

Our pick: Confirm before the wall is opened. A change to the header is structural.

Decision 8: Coordination with the other trades

Windows and doors need the framing, the cladding and the trim to be right around them. The sequence protects the install.

TradeWhat it needs
FramingRough opening square, plumb and level
Siding and claddingFlashing in place before the cladding
Drywall and trimFinal trim after the install is checked
PaintingCured sealant before the finish

Our pick: Flash before cladding, and trim after. The order decides whether the install stays dry.

Decision 9: Warranty and maintenance

The product and the install carry warranties. Keeping the record and checking the seals keeps them in force.

ItemWhat to do
Product warrantyKeep the product and install record
Workmanship warrantyKeep the contract and the photos
Yearly checkSeals, tracks and drainage looked at

Our pick: Keep the install record and check the seals once a year.

Questions

Do you remove the old windows?

Yes. We remove the old units, check the opening and fix any damage before the new ones go in.

Will the new windows match the house?

We help you choose styles that suit the house and the street.

Do I need a permit?

Usually not for a like-for-like replacement, but it depends on the work. We confirm.

Talk to the Plug

Tell us the openings, the problems you see and how the house is used. We check the frame and the flashing, then recommend the units.

Related: Exterior RenovationsWater Damage RestorationAll contracting

Haven’t called the Plug yet?

Call, text, DM us, or submit your project and an expert will call you.

Build your scope

Pick the products you want for Windows & Doors, set a quantity, and name the area. Add as many areas as the job needs, and add products from other services too. We review your full scope and come back with a free estimate. Nothing is charged here.

2 Panel Wood Shaker Door
2 Panel Wood Shaker Door

Trim and door selection. Details confirmed on your visit.

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5 Panel Wood Shaker Door
5 Panel Wood Shaker Door

Trim and door selection. Details confirmed on your visit.

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RP2A – Router Carved Door
RP2A – Router Carved Door

Trim and door selection. Details confirmed on your visit.

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RP3C – Fashion Forward Door
RP3C – Fashion Forward Door

Trim and door selection. Details confirmed on your visit.

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Birkdale Smooth Moulded Door
Birkdale Smooth Moulded Door

Trim and door selection. Details confirmed on your visit.

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Solid Modern Edge Door
Solid Modern Edge Door

Trim and door selection. Details confirmed on your visit.

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Luminous Frosted Panel Door
Luminous Frosted Panel Door

Trim and door selection. Details confirmed on your visit.

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Harlow French Door
Harlow French Door

Trim and door selection. Details confirmed on your visit.

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8402 BK Barn Door
8402 BK Barn Door

Trim and door selection. Details confirmed on your visit.

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8401 BZ Barn Door
8401 BZ Barn Door

Trim and door selection. Details confirmed on your visit.

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    Knowledge

    Keep reading.

    Guides that answer the questions before you book.

    Meet the team behind every job: one lead, one scope owner, one records keeper.Meet the team →